Galaxy Voip

Contact Center Features

All The Features You need And More

Galaxy Voip is heavily packed with features that will streamline your business communications in the best possible way. From enhancing the quality of
connectivity to improving the business reputations, we have developed a number of features for all to serve you with the par excellence solutions. Have a glance at the feature list below and realize why opting for The Real PBX can take your business to whole new level.

Calling
Features
Call Management
& Reporting
call-blast
Call Center
Features
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Other
Features

Calling Features

Save your agent from repeated dialing with the robo-calling feature, which improves connectivity rate.  Read More

Never miss out on the business calls. Trace the missed calls by dialing *69 and call them back. Read More

Don’t miss any call by allowing office phone, personal mobile, etc. to ring for same call sequentially. Read More

Incoming calls remain on wait when you are already on active call with option to switch between them. Read More

Keep one caller on hold while you speak with another, along with the option to connect them as well. Read More
Connect the calls to the right destinations without much of efforts using manual or built-in ACD feature. Read More

Block the unsolicited calls and avoid the things that can harm your business. Read More

Leverage call recording feature to maintain quality standards in your organization. Read More
To keep your business calls going even at the end of billing cycle, we offer unlimited calling features. Read More
 

When a certain extension is unavailable to take the incoming call, forward it to other extensions. Read More

Arrange virtual business meetings by connecting different parties on the same call over HD voice quality. Read More
 

Set your different phone numbers in the list and it will find the available one whenever a call arrives. Read More

Prioritize the routing of incoming calls to particular department or extensions to deliver better solutions. Read More

Galaxy Voip VoIP services can legitimately connect with 911 and other emergency support numbers. Read More

 

Make announcements over phone call to any number of customer without requiring agents for dialing. Read More

Just with a click on the phone number on your website, your customers will be able to initiate the call. Read More
 

Improve your call pickup rate by allowing The Real PBX to choose your caller ID based on the location of your customers.

 
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