Contact Center Features
All The Features You need And More
Galaxy Voip is heavily packed with features that will streamline your business communications in the best possible way. From enhancing the quality of
connectivity to improving the business reputations, we have developed a number of features for all to serve you with the par excellence solutions. Have a glance at the feature list below and realize why opting for The Real PBX can take your business to whole new level.

Calling 
Features

Call Management 
& Reporting

Call Center 
Features 

Other 
Features
Calling Features
Save your agent from repeated dialing with the robo-calling feature, which improves connectivity rate. Read More
Never miss out on the business calls. Trace the missed calls by dialing *69 and call them back. Read More
Don’t miss any call by allowing office phone, personal mobile, etc. to ring for same call sequentially. Read More
Incoming calls remain on wait when you are already on active call with option to switch between them. Read More
Block the unsolicited calls and avoid the things that can harm your business. Read More
When a certain extension is unavailable to take the incoming call, forward it to other extensions. Read More
Set your different phone numbers in the list and it will find the available one whenever a call arrives. Read More
Galaxy Voip VoIP services can legitimately connect with 911 and other emergency support numbers. Read More
Make announcements over phone call to any number of customer without requiring agents for dialing. Read More
Improve your call pickup rate by allowing The Real PBX to choose your caller ID based on the location of your customers.
															
															
								
